Effective Date: [01/01/2025
Last Updated: [25/04/2025]

CraftLab Digital Hub (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, services, and platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and account login details.
  • Course Activity: Progress, completion, and usage data related to your learning.
  • Technical Information: IP address, browser type, device data, and operating system.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and track website usage patterns.

2. How We Use Your Information

We use your data to:

  • Provide and manage access to courses and learning resources.
  • Process payments and issue receipts.
  • Communicate important updates, newsletters, or promotional materials (you can opt-out).
  • Monitor and improve website performance and user experience.
  • Ensure compliance with our Terms and Conditions.

3. Sharing Your Information

We do not sell your personal data. We may share your information:

  • With trusted third-party service providers (e.g., payment processors, email services) to perform services on our behalf.
  • To comply with legal obligations or to protect our rights.
  • In connection with a business transfer, merger, or sale (you will be notified in such a case).

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent at any time.
  • Opt-out of marketing communications.

To exercise these rights, contact us at: admin@craftlabdigitalhub.com

6. Children’s Privacy

Our platform is not intended for children under 13. We do not knowingly collect data from minors without parental consent. If we discover such data has been collected, it will be deleted promptly.

7. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page, and the effective date will be updated. Continued use of our services means you accept the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: admin@craftlabdigitalhub.com
Website: www.craftlabdigitalhub.com